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We’re sorry you've had experience with Exetel so far. We do try to deliver great customer service. We’d love to see if we can sort out your problem as soon as possible.
I am writing to ombudsman for a complaint for such fraudulent trade practices of this company and moving on to NBN again. If you’re looking for an alternative to NBN, Exetel has two home wireless broadband plans on the Optus Network. Both plans come with the same 250GB of data per month for $69 per month but, if you choose a 12-month contract, your pre-configured Wifi modem is half price. TPG takes out the crown for best overall 4G home internet plan thanks to the flexibility on offer. You'll get unlimited data at speeds of 20Mbps, and your first month free.
Customer Rating
He also contributes to Gizmodo and Lifehacker, and makes regular appearances on 2GB. Outside of tech, Alex loves long hikes, red wine, and death metal. On the flip side, home wireless broadband plans can't go as fast as NBN plans, have higher latency, and are more prone to congestion. Took over three weeks and multiple phone calls and still would not send a technician out.
There aren’t any other perks, though, so Exetel isn’t the provider for you if you’re after entertainment bundles, reward perks, exclusive content offers, or Superfast/Ultrafast NBN. Exetel’s unlimited NBN plans begin at $64.95 per month at Standard speeds. This plan combines with a typical evening speed of 25Mbps, so is better suited to small homes or average users. Exetel offers excellent NBN speeds across its entire plan range, but this also means its plans are a bit more expensive than the average provider.
Exetel Wireless Internet Plans
In order to judge value, we look at an NBN provider's reported typical evening speeds and compare those to how much they bill for a plan. We want to know how much speed your dollar buys you and how that compares to the competition, without factoring in bonuses or extras. In order to determine value, we've looked at NBN 50 and NBN 100 plans, excluding promotional discounts. Urs) who would keep referring to "... contact your IP ..." I finally got a response from them through here.
Exetel do not communicate with customers prior to changes being made. They expect that everyone knows how Exetel internal systems work so customers should be aware of things that the average person just doesn't know. Had I known any of these things then I could have been prepared and have the new cable ready.
What do customers think about Exetel NBN plans?
Coverage is expected to increase over the next six months, especially in the Perth area. We offer a range of simple, easy to understand plans and pricing across broadband, NBN / Fibre, mobile and corporate services. As a low cost provider our aim is to provide our customers with real savings and the best value telco plans in the market.
To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. This information may have changed over time. Refer to the product fact sheet before making any purchase decision.
The process to sign-up was relatively easy and the delivery of the modem did not take long. However the notion that you simply insert sim and start modem and you are online is misleading. However the discussion board was of immense help. I am in a suburban area of bayside Melbourne and can never connect to the wifi. Have had multiple techs try and fix this problem with no success. Tried to upgrade to nbn but was told I would incur a $185 cancellation fee for a contract that has $$240 left on it even though it is not usable.
They are very happy to take your money but when there is a issue, they take zero accountability and keep your money. They are a disgrace and thier internet drops out all the time and runs well under the speed it is meant to. Please read our website terms of use and privacy policy for more information about our services and our approach to privacy. Signing up to Exetel NBN is easy once you've worked out which plan is right for you. No issues at all - it was up and running as said we we moved in and all we had to do was plug in. 5G home internet an certainly replace individual NBN connections, but won't replace the need for the NBN.
With the rain keeping more people at home, it’s not uncommon to see internet speeds slow to a crawl. Here’s a checklist of what to do to speed your wireless connection up before you call your internet provider. Was having problems with internet connection.
If you're still feeling unsure about the process, check out our guide on how to switch broadband providers. SpinTel is a budget-friendly broadband provider with plans that are cheaper than Exetel's. Like with Exetel, you can enjoy discounts on your plan for the first 6 months. Get up to $15 a month off your monthly Exetel internet bill when you get an additional Exetel phone service such as a home phone or an Exetel mobile plan. Exetel requires you to give a 30-day notice for service cancellations.
Once this cap is reached the provider will then revert you to a slower speed. This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. She loves to highlight the next best deals, while also flagging the things you need to be aware of. With every plan, it’s important to consider not only the monthly plan fee, but any setup fees and other sneakies that can make the first month quite prohibitive. Keep on the lookout for these fees and catches and you can be well on your way to finding the perfect plan for you.
While the reliable speeds will make the premium price tag worth it for some, it's a shame Exetel hasn't done much in terms of perks or extras to help justify the cost. Exetel SIM-only mobile phone plans are available to customers in Australia on a no lock-in contract starting at $9.99 per month for 1GB of included data. Exetel mobile plans are bring-your-own-phone, come with free shipping and free activation, and inclusions such as national and international call & text. Exetel has both SIM-only mobile phone plans and mobile broadband plans available on the Optus Network.
Your application for credit products is subject to the Provider's terms and conditions as well as their application and lending criteria. See what Finder users are loving with our top 10 Internet providers. Unused days roll over for a maximum of 30 "saved" days. Additional Speed Boost days can be purchased for $2 per day. It goes against our guidelines to offer incentives for reviews.
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