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Powered by the Vodafone network, it shouldn't be surprising to see our overall winner TPG show up here too. Once again, you'll pay $54.99 per month for unlimited data and download speeds of up to 20Mbps. NBN providers self-report the typical evening download speeds you can expect when using their service. Providers get in strife with the ACCC if they misrepresent these averages. These speeds are represented in megabits per second and tend to be below the maximum potential download speed of a plan . The closer those self-reported download speeds are to the maximum speed potential of a plan, the higher our score for speed.
We also have information on Exetel's NBN broadband plans. You'll need a 4G or 5G-ready modem to use home wireless internet. These modems are always included with your plan, however, so you won't need to think about which one you buy. If you're in a metropolitan area with solid coverage on your phone, chances are you'll have equally good coverage for your home internet. On the other hand, if you're in a black spot , you might be better off with a fixed wireless NBN plan or satellite internet.
Try Telstra NBN for just $1
While the reliable speeds will make the premium price tag worth it for some, it's a shame Exetel hasn't done much in terms of perks or extras to help justify the cost. Exetel SIM-only mobile phone plans are available to customers in Australia on a no lock-in contract starting at $9.99 per month for 1GB of included data. Exetel mobile plans are bring-your-own-phone, come with free shipping and free activation, and inclusions such as national and international call & text. Exetel has both SIM-only mobile phone plans and mobile broadband plans available on the Optus Network.
And we know what a pain it can be to try and deal with most companies when you need something done in a hurry. That's why we strive to deliver great customer service. Exetel is a bit more expensive than most providers, but it's also one of the fastest options around. It reportstypical evening speedsof 50Mbps and 100Mbps for NBN 50 and NBN 100 plans respectively, which means you should expect a congestion-free experience. Exetel NBN is available with three speed tiers, all with unlimited data, starting at $69 per month.
Bad service and support
Since then, Exetel has amassed over 240,000 residential telecom customers across Australia. Keep reading more below for more information about Exetel, the services they offer, and more and let Selectra help you find your new Australian broadband or mobile provider. FTTP upgrade was organised as promised in a timely manner.
All their mobile plans come with no lock-in contract with free delivery and activation. I have been told that the modem will arrive within 3-5 days. I have been waiting for the modem more than 2 and half weeks and after all that, the estimated day was today and once again hasn’t arrived.
Exetel NBN Plans
There were no outages and exetel could not find a problem despite many phone calls. They wouldn't warranty the modem and send me a new one despite many requests. (they also didn't have any modems in stock because they dont offer this service anymore) They continually referred me to the manufacturer for the warranty desp...
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Constant outage, issue not resolved
My phone suddenly was down for no reason and it took weeks but they still cannot fix it. Just save yourself the pain and choose a well known reputable company. Tried to call to resolve and I was hung up on 4 times!!! They don’t speak proper English and just pause in silence and then hang up. I sent you a separate message to get your service details, so I can look in this matter further.
Very cheap, very fast and easy setup, great speeds with no downtime. Have been with Exetel for 15 years and found them to be a reliable service provider. In fact, we have a whole article on Exetel phone plans right here. The advertised cost the provider has advertised for the billing period of the plan. The amount of data the provider has advertised for the billing period of their plan. For $74.95 per month you can grab Exetel’s NBN 50 plan as either BYO modem or with a modem bundled with your plan.
I worked for TELSTRA Technical support in Australia for one year, and if you thought, felt, or experienced how bad that company is run. Thurst me when I say, this is hands down, without a doubt...HELL ON EARTH. Have been Exetel ADSL customer for years and only went to broadband due to Nicole from the NBN constantly phoning and threatening to cut off our service. Issue, had to reboot modem as does not automatically reconnect despite modem and Wifi itself not being interrupted. They pretend to be sympathetic but none of my issues were ever fairly resolved and no money was ever returned.
Exetel has an address checker on its website so you can check if you’re covered and what type of technology is due at your place. If your home isn’t serviced by the NBN, the address checker on the NBN website will indicate when you can expect your address to be serviced. Or so of perseverance once it started going it was relative fine and gave speeds similar to landline ADSL broadband. However, the modem gets very very hot and needs to be turned off regularly and this is where you may get serious issues of connectivity. It misbehaves initially but eventually gets online.
I rang the technical support recently to explain and seek help on the drop outs issue. It seemed to be a common issue as he immediately said he would send me a step-by-step instruction of fixing the drop out issue by adding a DOS command through Telnet Client. (a way of remotely connecting to a pc, in my situation... Having explored many possibilities as an interim measure while waiting for 5g to be rolled out in my area, this was a bargain deal when I signed up. 250 gig for under $50 with a modem included on a 12 month plan.
If you want 4G home internet on the Optus network, SpinTel is our current winner. You'll pay $44.95 per month for your first three months, and $54.95 per month thereafter. This comes with 20Mbps download speeds and unlimited data. I have had the home mobile broadband for just over two years. Recently the modem just stopped receiving signal. It was down for nearly two weeks and they weren't able to help me at all.
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